Enhanced Access & Service Excellence initiative

PNB opens its first Centralized Loan Processing
Centre of Haryana in Chandigarh

Thesynergyonline Banking Bureau

Punjab National Bank (PNB) in line with EASE (Enhanced Access & Service Excellence) initiative of the Govt. of India under responsible and responsive banking opened its first Centralized Loan Processing Centre (CLPC) of Haryana at Bank Square, Sector 17-B, Chandigarh, which was inaugurated by Mr Sunil Mehta, CEO & MD, Punjab National Bank today amidst old and esteemed customers of the bank, PNB's Branch Heads of all its branches of Chandigarh & Panchkula, other Staff & general public.

The inaugural function was also participated by Mr Alok Srivastava, Zonal Manager, PNB, Chandigarh & Haryana Zone, Mr K.B. Singh, Deputy Zonal Manager, PNB, Chandigarh & Haryana Zone, Mr S.K. Bajaj, Circle Head, PNB, Chandigarh Circle and Senior Officers of PNB.

While speaking on the occasion Mr Sunil Mehta said that under the comprehensive transformation exercise 'PARIVARTAN' vision of the bank, the model and frame work for Centralized Loan Processing Centre (CLPC) has been conceptualized at PNB which is in line with the Govt of India's EASE Programme wherein the emphasis has been laid on strict segregation of pre and post sanction roles and responsibilities for enhanced accountability.

Mr Mehta further said that credit assessment, lending and monitoring is the significant business activity of the banking industry and in this direction, our bank has created CLPC to ensure improved TAT, Qualitative Credit Assessment and efficient monitoring for enhancing higher productivity in credit dispensation.

Mr Mehta further said that the CLPC will work as an independent support and work outlet comprising of Credit Processing Cell and Credit Monitoring Cell with the prime responsibility of Pre-Sanction Appraisal, Sanction and Effective Post-Sanction follow-up/monitoring of loan accounts above Rs. 50.00 lakh. CLPC will receive the leads from the branch offices linked with it and with CLPC Chandigarh all PNB branches of Chandigarh and Panchkula will be linked.

Mr Mehta also visited Institute for Blind, Sector 26, Chandigarh and give away dresses to the students of Blind School under CSR activity of the bank.

While addressing the school children at a small function organized at the school Mr Mehta assured them of all possible help from PNB for their education as well as other possible requirements.

Mr Mehta also addressed the Town Hall meeting of PNB Staff and officers at Chandigarh and sensitized & motivated them. He discussed plan and strategies of the bank and action plan to achieve this within stipulated time period.

Mr Mehta said that PNB's customers always have their high faith in their Bank which we shall keep intact with our hard work, best efforts, honesty and sincerity. We will have to put best efforts to reduce NPAs, to increase CASA (Current Accounts, Saving Accounts), improve recovery and to educate our customers about the benefits of digital transactions.